Data and Privacy Policy

Effective Date: 30th June 2025

At The Altar Electric (Altar Electric Ptyd Ltd), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with us—whether online, in person, or through our services.

1. Who We Are

The Altar Electric is a boutique wedding provider based in Abbotsford, Australia. We specialise in unique, inclusive, and love-filled ceremonies. This Privacy Policy applies to all visitors, clients, vendors, and users of our website: www.thealtarelectric.com.au and associated services.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, gender, pronouns, date of birth.

  • Contact Data: Email address, telephone number, physical address.

  • Event Data: Wedding date, ceremony details, location preferences.

  • Payment Data: Transaction details (processed securely via third-party platforms).

  • Usage Data: Information on how you use our website or services.

  • Marketing & Communications Data: Your preferences in receiving marketing from us.

We do not knowingly collect data from children under the age of 16.

3. How We Collect Your Data

We collect personal data in the following ways:

  • Direct interactions (via booking forms, emails, calls, or face-to-face)

  • Website form submissions

  • Social media messages and tags

  • Automated technologies (cookies and analytics tools)

  • Third-party referrals (e.g. vendors or wedding directories with your consent)

4. Why We Collect It (Purpose of Use)

We collect your personal data to:

  • Process bookings and deliver our services

  • Personalise your ceremony experience

  • Communicate with you before and after your event

  • Manage payments and accounting

  • Improve our website and service offering

  • Send you updates or promotions (only if you opt in)

We do not sell your personal data to third parties.

5. Legal Basis for Processing (UK GDPR & Global Compliance)

If you are located in the UK, EU, or other regions with data protection laws, we process your personal data under one of the following legal bases:

  • Your consent

  • The necessity of data for contractual performance

  • Compliance with legal obligations

  • Our legitimate business interests (e.g. service improvement)

6. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, Square)

  • Ceremony collaborators (e.g., photographers, venue teams)

  • Legal or regulatory authorities where required

All third parties are required to respect the security of your data and handle it in accordance with applicable laws.

7. International Transfers

Some of our tools or partners may process your data outside of Australia or the UK. When this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent mechanisms).

8. Data Retention

We retain your personal data:

  • Only for as long as necessary for the purposes it was collected

  • In accordance with legal and accounting obligations (typically 5–7 years)

  • You can request that we delete your data at any time (subject to our legal obligations)

9. Your Rights

Depending on your location, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion (erasure) of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time

  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at:
📧 hello@thealtarelectric.com.au

10. Cookies & Analytics

Our website uses cookies and similar tracking technologies to:

  • Understand how visitors engage with our site

  • Enhance website functionality

  • Deliver relevant content and advertising

You can manage your cookie preferences via your browser settings at any time.

11. Data Security

We implement appropriate technical and organisational measures to secure your personal data from unauthorised access, loss, misuse, or disclosure. This includes encrypted storage, secure systems, and internal confidentiality protocols.

12. Third-Party Links

Our website may contain links to external sites (such as Instagram, Pinterest, or vendor partners). Please be aware that we are not responsible for the privacy practices of these sites.

13. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” at the top of this page and notify users of any significant changes where appropriate.

14. Contact Us

If you have any questions or concerns about how we handle your data, please contact us:

The Altar Electric
📍 Abbotsford, VIC, Australia
📧 hello@thealtarelectric.com.au
🌐 www.thealtarelectric.com.au